By | February 9, 2024
Hostess

Website 7 Management

Hostess: Here’s your opportunity to become part of one of the most exciting projects in the region – Sindalaha Neom, managed by 7 Management. We are currently seeking enthusiastic individuals to join our team as Hostesses and contribute to creating memorable experiences for our guests.

Hostess Job Description:

Responsibilities:

  1. Greeting and Seating Guests: Warmly welcome guests as they arrive at the establishment, escort them to their tables, and provide menus.
  2. Managing Reservations: Take reservations over the phone, via email, or in person, and ensure that reservations are accurately recorded in the system.
  3. Maintaining Waitlist: Keep track of the waitlist during busy periods, estimate wait times for guests, and communicate delays or availability to waiting patrons.
  4. Providing Information: Answer guest inquiries regarding menu items, special promotions, and restaurant policies in a courteous and informative manner.
  5. Coordinating with Servers: Communicate effectively with the serving staff to ensure smooth seating and service transitions, keeping them informed about table status and special guest requests.
  6. Managing Dining Area: Monitor the dining area to ensure cleanliness, organization, and compliance with safety and sanitation standards.
  7. Upselling and Promotions: Encourage guests to try featured menu items or promotions and effectively upsell beverages or desserts to enhance the guest experience.
  8. Handling Guest Concerns: Address guest complaints or concerns promptly and professionally, escalating issues to management when necessary to ensure guest satisfaction.

Requirements:

  • Previous experience as a hostess or in a customer-facing role is preferred but not required.
  • Excellent communication and interpersonal skills, with the ability to engage with guests in a friendly and welcoming manner.
  • Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
  • Professional appearance and demeanor, with a positive attitude and willingness to provide exceptional service.
  • Flexibility to work evenings, weekends, and holidays as needed.

If you’re ready to embark on an exciting journey and be a part of Sindalaha Neom’s dynamic team managed by 7 Management, we invite you to apply for the Hostess position. Please send your resume to be considered for this opportunity.

To apply for this job email your details to careers@7management.me