By | February 10, 2024
Hostess

Website Royal M Hotel Fujairah

Job Description: Royal M Hotel Fujairah is seeking a dynamic and experienced Hostess fluent in Russian to join our team. As a Hostess, you will be responsible for providing exceptional customer service to our guests and ensuring a seamless dining experience.

Hostess (Russian Speaker) Job Description

Royal M Hotel Fujairah

Minimum Requirements:

  • Currently working in a similar role in a 4/5-star hotel.
  • Preferably multilingual.

How to Apply: Please send your CV along with all related documents, including experience certificates, to the following email address. Use the position applied for as the subject line:

Responsibilities:

  1. Guest Reception: Greet guests upon arrival, escort them to their tables, and provide menus.
  2. Seating Arrangements: Organize seating arrangements to ensure efficient use of restaurant space and accommodate guest preferences.
  3. Reservation Management: Manage restaurant reservations, handle inquiries, and assist guests with booking arrangements.
  4. Menu Knowledge: Have a thorough understanding of the restaurant menu, including daily specials and promotions, and be able to provide recommendations to guests.
  5. Customer Assistance: Address guest inquiries, concerns, and special requests promptly and professionally.
  6. Coordination with Staff: Liaise with the kitchen and serving staff to ensure timely and accurate service delivery.
  7. Maintaining Cleanliness: Monitor and maintain cleanliness and organization of the reception area and dining area.
  8. Multilingual Support: Assist guests who require language assistance, particularly Russian-speaking guests.
  9. Upselling and Promotion: Promote restaurant offerings, special events, and promotions to guests to enhance their dining experience.
  10. Team Collaboration: Work closely with restaurant management and staff to ensure smooth operations and guest satisfaction.
  11. Adherence to Policies: Adhere to restaurant policies and procedures, including hygiene standards, dress code, and safety regulations.
  12. Feedback Collection: Collect feedback from guests regarding their dining experience and communicate any issues or suggestions to the management team.

Requirements:

  • Proven experience as a Hostess in a 4/5-star hotel or upscale dining establishment.
  • Fluent in Russian, with excellent communication skills in English.
  • Strong interpersonal skills and a friendly, outgoing personality.
  • Ability to work efficiently in a fast-paced environment and handle pressure gracefully.
  • Excellent organizational skills and attention to detail.
  • Multilingual abilities will be considered a plus.
  • Flexibility to work in shifts, including weekends and holidays.

If you meet the minimum requirements and are passionate about delivering exceptional guest service, we invite you to apply for the Hostess position at Royal M Hotel Fujairah. Please submit your application via email with the required documents as outlined above.

We thank all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted. Thank you for considering Royal M Hotel Fujairah as your potential employer.

To apply for this job email your details to hr.rmaq@royalmhotels.com