By | April 1, 2024
Restaurant Supervisor

Website EL&N LONDON Dubai

Restaurant Supervisor Job Description

EL&N LONDON Dubai Festival City Mall is currently seeking a dedicated and experienced Restaurant Supervisor to join our team. The Restaurant Supervisor will be responsible for assisting the Restaurant Manager in overseeing daily operations, ensuring excellent customer service, and maintaining high standards of quality and cleanliness.

Responsibilities:

  • Assist the Restaurant Manager in managing all aspects of the restaurant’s operations, including staff supervision, inventory management, and customer service.
  • Supervise and coordinate the activities of restaurant staff, including servers, hosts/hostesses, and bussers, to ensure efficient and smooth operations.
  • Train new staff members on restaurant policies, procedures, and service standards, and provide ongoing coaching and support to existing team members.
  • Monitor dining areas to ensure cleanliness, organization, and compliance with health and safety regulations.
  • Address customer inquiries and concerns promptly and professionally, and resolve any issues or complaints to ensure customer satisfaction.
  • Assist in managing inventory levels and ordering supplies as needed to maintain adequate stock levels and minimize waste.
  • Collaborate with the kitchen team to ensure timely and accurate preparation and delivery of food orders, and maintain high standards of food quality and presentation.
  • Assist in implementing promotional activities and marketing initiatives to attract and retain customers and increase restaurant sales.

Requirements:

  • Previous experience in a supervisory role in the hospitality industry, preferably in a restaurant or food service environment.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent customer service skills and a passion for providing exceptional dining experiences.
  • Knowledge of food safety and sanitation standards, and ability to ensure compliance with regulations.
  • Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
  • Flexibility to work evenings, weekends, and holidays as required.

How to Apply: To express your interest and apply for the Restaurant Supervisor position, please send your resume.

To apply for this job email your details to careers@elnlondon.ae