By | February 10, 2024
Waitress

Website Royal M Hotel Fujairah

Royal M Hotel Fujairah is seeking dedicated and experienced Waitress to join our team. As a Waitress, you will play a crucial role in providing exceptional dining experiences to our guests while maintaining high standards of service.

Waitress Job Description

Royal M Hotel Fujairah

Minimum Requirements:

  • Currently working in a similar role in a 4/5-star hotel.
  • Preferably multilingual.

How to Apply: Please send your CV along with all related documents, including experience certificates, to the following email address. Use the position applied for as the subject line:

Responsibilities:

  1. Guest Interaction: Greet guests warmly, escort them to their tables, and present menus.
  2. Order Taking: Take food and beverage orders accurately and promptly, ensuring attention to detail and guest preferences.
  3. Menu Knowledge: Have a comprehensive understanding of the menu, including ingredients, preparation methods, and special offerings.
  4. Recommendations: Provide recommendations to guests based on their preferences, dietary restrictions, and menu selections.
  5. Service Delivery: Serve food and beverages promptly and courteously, ensuring accuracy and presentation standards are met.
  6. Table Maintenance: Monitor and maintain cleanliness and organization of tables, ensuring a comfortable dining environment for guests.
  7. Upselling: Suggest additional items, such as desserts, beverages, or specials, to enhance the dining experience and increase revenue.
  8. Billing and Payment: Present bills to guests, process payments accurately, and handle any billing inquiries or discrepancies professionally.
  9. Communication: Coordinate effectively with kitchen and bar staff to ensure timely order preparation and delivery.
  10. Customer Satisfaction: Anticipate guest needs, address concerns promptly, and ensure guest satisfaction throughout the dining experience.
  11. Teamwork: Collaborate with colleagues and support team members to deliver seamless service and maintain a positive work environment.
  12. Adherence to Policies: Adhere to restaurant policies, including hygiene standards, dress code, and safety regulations.

Requirements:

  • Proven experience as a Waitress in a 4/5-star hotel or upscale restaurant setting.
  • Strong customer service skills and a friendly, outgoing personality.
  • Excellent communication skills in English; multilingual abilities are preferred.
  • Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
  • Attention to detail and a commitment to maintaining high service standards.
  • Flexibility to work in shifts, including evenings, weekends, and holidays.
  • Valid Food Handling Certificate will be considered a plus.

If you meet the minimum requirements and are passionate about delivering exceptional service, we invite you to apply for the Waitress position at Royal M Hotel Fujairah. Please submit your application via email with the required documents as outlined above.

We appreciate your interest in joining our team. Only candidates selected for an interview will be contacted. Thank you for considering Royal M Hotel Fujairah as your potential employer.

To apply for this job email your details to hr.rmaq@royalmhotels.com